Matt Stratman, president of United Tax, knew his team had a communication problem—and he even knew the culprit: email.

It’s hard to serve your clients properly when you don’t know much about them. That’s why most teams take time at the start of the relationship to gather important data points about the companies they’ll be working with and record them on a client information sheet.

In a world where remote work is now commonplace, it’s important to have the best tools in place to ensure employees are working as efficiently as possible wherever they may be seated. That means moving past simple email exchanges, which can drain productivity.

Whether you’re an accounting firm, a marketing agency, or a law firm, secure client portals are an invaluable tool for supporting client communication.

No organisation is completely self-sufficient. Regardless of the products and services they sell, the industry they operate in, or the size of their workforce, organisations must rely on vendors in some capacity.

Let’s be honest: Most company intranets today are outdated and unexciting. They tend to be static, one-way communication portals built on older technology that’s cumbersome to support.

In case you haven’t noticed, remote accounting firms in the U.K. and abroad have been popping up at a rapid pace in recent years. Why is that? It comes down to two key elements.

Enterprise collaboration software has come a long way in recent years. Where before there were niche solutions that addressed one or two pain points, now there are crossover tools that seek to overcome multiple organisational challenges. This blurring of lines has caused confusion among leaders.

Remote team collaboration can be challenging, especially if your organisation hasn’t done it on a large scale before. Letting a few employees work away from the office occasionally is one thing, but transitioning a large share of your workforce to remote work requires formal planning.

Collaboration is practiced in some form at every organisation, regardless of industry or line of business. Practicing it effectively is how great companies create winning products and deliver raved-about services.