Remote work has been on the rise for years now (and thanks to the pandemic, it’s only become more prominent). One study indicates that 74% of professionals expect remote work to become a business standard.

As a manager, you have a direct impact on how well your team performs, how engaged they are with their work, and how closely they reach their goals. In fact, a Gallup report indicates that managers account for at least 70% of the variance in employee engagement scores across an organisation.

Communication is a key component of any relationship, personal or business. Leaders prioritise customer communication because it impacts revenue, a critical aspect of any business that wants to stay afloat. However, employee communication tends to rank low on the priority list for some leaders.

Business experts go back and forth about workflow vs. process in the same manner as the classic chicken vs. egg debate—which is derived from which? Does one depend upon the other, or are they equally important? What’s the importance of distinguishing between the terms workflow and process?

Every manager wants to create a welcoming work environment to promote employee well-being, productivity, and collaboration (all of which benefit your company!), but this can be tough when the team is separated by distance and time zones.