Focusing on clearly and consistently communicating with your employees can help your organisation gain a competitive advantage. Companies that have an effective internal communication strategy are 3.5 times more likely to outperform their peers. But how do you gauge whether your approach is working?

Are you searching for internal communication software that will give your workforce the ability to collaborate seamlessly?

Microsoft Teams is all about communication—chatting, video conferencing, and more. We previously pitted Teams against both Slack and SharePoint, where users weighed in about how Teams performed compared to these close competitors.

Whether you’re talking about strategic planning, project execution, talent development, or any other aspect of business, the importance of internal communication is clear: A failure to share information effectively inside the workplace could be detrimental to an organisation, causing strategies to fall flat, projects to fail, and employees to disengage.

Every organisation handles internal communication differently. Some develop a robust internal communication strategy while others just wing it.

Internal communication is just as important as external communication with customers. The way your team operates on a daily basis has a direct impact on your company’s output—your products, services, and customer support.

Many organisations focus heavily on improving their communications and messaging with customers. Such efforts directly affect revenue, so giving customers priority is certainly understandable.

Businesses are always seeking ways to better communicate with their customers and clients. But what about their employees? Open communication is essential to keeping employees engaged (which in turn leads to keeping customers happy). That’s why the internal communication methods you use are so important.

The larger a membership base becomes, whether that be internal members, clients or associates, the more resource that will be required to manage your group. Rather than increase staff costs, the provision of a 'Self Service Member Portal' adds value in many ways. This in turn allows you to focus your staff's attention on increasing the service and value offered to your members, resulting in improved engagement and increased retention.

Does your team collaborate on document creation and share dozens of files a day? Do your teams have daily face-to-face meetings? Or do team members make use of the simply-yell-down-the-hall-and-through-the-kitchen method of communication when they need to raise an issue?