Back to Blog

Technology is a ‘paradigm of innovation’, but only if scalable skills are built

Posted on 25 September 2025

For as much as the right application of technology can completely revolutionise the way we operate, there is always a risk that people will outsource their thinking to software or a device.

While a life without smartphones is now unthinkable, other inventions like the smart egg tray fail to add anything of real value to the lives of anyone curious enough to buy them.

With so many software options vying to make business operations more efficient, it can be a challenge to know which ones will be of the most benefit.

Recent research may hold the answer and could signal a shift in how we interact with technology completely.

What is the secret to effective technology use?

If you have ever attempted to adopt a piece of technology or software that you thought would make your life easier, only to abandon it when the results were underwhelming, you are not alone.

Recent research has found that “global organisations are still facing challenges in achieving sustainable performance despite the surge in digital technologies.

This indicates that there is more to a successful push for efficiency than merely adopting the latest technology.

In fact, the research warns that “it is imperative that firms invest in digital capabilities to secure sustainable market performance in the face of a barrage of novel inventions.”

That notion of digital capabilities is something that often gets overlooked when discussions are had concerning the implementation of AI systems.

For those who barely understand the purpose of novel technology, there is a belief that throwing software at employees will have a significant impact on productivity.

However, the real benefit comes from acknowledging the skillset of the humans that enable the work to be done and finding technology that synergises well with these talents.

The research concludes with the sentiment that “preparing for long-term sustainability demands a profound paradigm of innovation”, of which technology use is only a part.

For true success, it is essential that “companies build scalable skills, capabilities, and processes to promote firms’ sustainable performance.”

Just as a chain is only as strong as its weakest link, your technology use is only as effective as the people who utilise it.

How do I get the most out of technology?

Ideally, you will use software that is simple yet effective so that it encourages the development of scalable skills.

The reason why certain platforms and software become ubiquitous is because they have a low skill ceiling and yet are incredibly versatile.

While a programme like Excel can be used for incredibly complicated tasks, anyone can open it up and begin inputting numbers.

To ensure that your firm achieves all of the efficiency goals that pave the way for its success, you will need a tool like Glasscubes.

Glasscubes has recently been updated to give it greater power than before, with a tailor-made AI designed to streamline your workflow even more.

The intuitive system allows you to request information from clients and set up automated reminders so your team don’t need to worry about it. Then intelligent AI analyses the information received, spotting inconsistencies and drafting follow up messages.

The secure password-less sign-in with which clients upload the required documents means that you don’t have to worry about the technical competency of anyone you conduct work with, as it is as simple as clicking on a link.

Although simple in design, Glasscubes is a powerful tool for optimisation that can be utilised to bolster the technical skills of your team.

Make Glasscubes the centre of your paradigm of innovation by booking a demo today!

About the Author:

Technical Director at Glasscubes. With over 30 years experience in the online software industry, Wayne brings an in depth technical expertise in collaborative tools, technology, and best practices.