Support packages
| Plan details | Bronze | Silver | Gold |
|---|---|---|---|
| Cost | Included |
Incl. in Professional or £1,500 p.a |
Incl. in Advantage or £4,500 p.a |
| Uptime guarantee | 99.9% | 99.9% | 99.9% |
| Guaranteed time to 1st reply (during support hours) | <24 hours | <6 hours | <1 hours |
| Email support |
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| Online chat support |
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| Phone support |
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Prices exclude UK VAT if applicable.
