Service interrupted

Yesterday we experienced an issue with our domain name temporarily for 10 minutes that pushed out the incorrect server address. This spread across all the DNS servers worldwide. We fixed the issue immediately but due to the nature of how DNS servers work, they can take anything from 10 minutes to 24 hours to empty their caches and get the correct value. This means that some customers are getting 'not found' error in their browser as their ISP's DNS server has yet to refresh their cache.

Backing up files from your account

As you know already we take great care in backing up all you data and files daily to a separate datacenter so that in the worst case scenario we can always recover your data and files. However there's nothing like peace of mind and some of you have asked for a backup tool, so you can backup locally to your computer or server.

Intermittent Slowness

Hi everyone,

we wanted to write a short post just to let you know whats been happening the last week. No one likes to talk about their own bad news, but we feel its important to keep you in the loop as to why and whats happening.

Real-time Feeds

When it comes to online collaborating, sharing files, etc its good to keep abreast of who else on your account is doing what so you can keep an overview of everything happening in your organization. Of course we have the Activity feeds in Glasscubes that gives you a snapshot of everything that has been happening.

Thumbnail view for files is here

We glad to announce that we now have a thumbnail view of all images in the document file section. You simply need to select 'thumbnail' from the 'View' drop down as highlighted with the green arrow:

Micro messaging for sharing information

We've changed the default Workspace dashboard to include a micro message/blog field just like you have in Facebook and Twitter. This is great for sharing information with Glasscubes online project management

Share folders online

From today you can collaborate with other people using 'online shared folders'.

Multiple File and Folder Download

From today you can now download multiple files and folders at once.

User Groups in Glasscubes

This weekend we are making available across all accounts the ability to create User Groups. What are user groups? Its a convenient way of grouping users together so that you can select a group of people with a single click when sending a notification or adding them to a Workspace. Groups can be anything you want from an internal team, or an external company. So how does it work? - first go to the 'Admin area' then 'User security', scroll down to just under the list of users and you will see this now:

Better Password Control

This weekend we are updating how the passwords are managed in your account.