Glasscubes

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Working Together Partnership

Feedback from a Glasscubes customer that migrated from Huddle

 

WORKING TOGETHER PARTNERSHIP are one of 13 acute care collaborations, which have the aim of linking local hospitals together to improve their clinical and financial viability. Six months after migrating from Huddle to Glasscubes we asked Andy Baker, their migration lead and Procurement Specialist, for his feedback on the migration and how their users had adapted to the new platform.

What were your main concerns when considering migrating from your existing platform to Glasscubes? 
“That there would be no continuity, that people wouldn’t be able to access their files and that the new system would be drastically different.”
Were any of your concerns subsequently realised during your migration?
“No. it went really well.”
Is there anything that the Glasscubes Migration Team could have done to improve your transition?
“No, all our questions and concerns were addressed.”
What early user feedback have you had?
“Feedback has been good. The similarities between Huddle and Glasscubes has helped users. A couple of users have asked for support, but the Glasscubes support pages have answered their questions.”
Do you have any other comments or feedback for us?
“ To be honest it is still early days, but so far no issues or great concerns have surfaced.”

What were your main concerns when considering migrating from Huddle to Glasscubes?

“Our main concern with migration was the loss or corruption of data stored in the existing platform.”

Were any of your concerns subsequently realised during your migration?

“None of our concerns were realised.”

Is there anything that the Glasscubes Migration Team could have done to improve your transition?

“I don’t think there was anything more your team could have done.”

What user feedback have you had?

“Feedback has been very positive, especially as you had the time to spend with our Comms Lead and brand the landing page.”

Do you have any other comments or feedback for us?

“No further feedback other than to wish you continued success from a satisfied client.”

 

ANDY BAKER
Procurement Specialist, Working Together Partnerhsip

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