Did you know that a staggering 69% of managers say they’re uncomfortable communicating with employees? This says a lot about the dynamic between managers and their subordinates, but also about company culture and communication flows throughout the organisation.

Client communication is one of the most important aspects of client management and the overall customer experience.

Collaboration is the foundation of business success today. It’s how employees come up with great ideas, stay in touch with their coworkers and managers, and complete important projects. Underpinning modern collaboration efforts is technology, as 83% of professionals depend on it to work together seamlessly.

Businesses are always seeking ways to better communicate with their customers and clients. But what about their employees? Open communication is essential to keeping employees engaged (which in turn leads to keeping customers happy).

Remote teams have become a norm in the business world. Whether they are hybrid—partly remote, partly onsite—or completely distributed all are part of companies that have embraced the idea that work isn’t limited to a downtown office building, no matter how shiny its windows may be!

To solve today’s complex business problems, you need input from people with different skill sets and perspectives. Hence why collaboration across teams (and with clients) has become more important than ever.