As a manager, it’s your job to handle a broad range of issues that affect your workforce—engagement, morale, turnover, and communication, among others. But all these issues are part and parcel of an even greater challenge: Employee productivity, the amount of work your team produces in a given time period.

Every day, your employees complete countless workflows that keep the organisation moving forward. While these workflows tend to stay the same for long periods of time, it’s often beneficial to review them to ensure they’re still properly supporting key business processes and furthering organisational goals. Enter workflow management.

Business experts go back and forth about workflow vs. process in the same manner as the classic chicken vs. egg debate—which is derived from which? Does one depend upon the other, or are they equally important? What’s the importance of distinguishing between the terms workflow and process?

As technology evolves, so does the concept of workplace efficiency. More and more robust digital tools have created new ways of working and significantly increased productivity levels.

Some people talk about organisational culture as an ethereal concept. They know it exists, but believe it isn’t tangible enough to have any significant impact on their daily work life or the company’s success.

You’ve done your due diligence in hiring the best and brightest employees that also fit your organisational culture. You’ve given them a modern space to work in (or the flexibility to work remotely). And you’ve even implemented relevant tools—including great collaboration software—so they’re able to work together seamlessly.

SharePoint is one of those collaboration tools organisations often feel they have to use because they’re already using other Microsoft products. And it makes sense—SharePoint naturally integrates with its sister solutions, and offers a ton of features that address a wide array of business challenges. But that doesn’t mean it’s a great fit for your organisation.

Every day, your workforce creates and references content to perform their job duties and keep the organisation on track for success. This content fuels business processes, informs safety practices, educates new hires, and more.

Before shared digital filing systems existed, companies were restricted to sharing files via email or hard copy. Paper systems require large amounts of physical space, which is why digital systems are so attractive. However, digital systems bring their own challenges.

Many organisations focus heavily on improving their communications and messaging with customers. Such efforts directly affect revenue, so giving customers priority is certainly understandable.