Blog » It's not enough to just have customers, you need to improve how you manage them
Customer relationship management (CRM) is such a big subject area, but it is such a simple concept - i.e. if you manage your customers correctly, then they are likely to hang around or return next time. Fail to do so, well, we all know that bad experiences are spoken about more than others - so you don't just lose your customer, you lose potential future customers.
Blog » How to use Twitter to engage your customers and prospects
One of the questions people who use Twitter get asked all the time is "what exactly do you get out of it"?
Blog » New opportunity features added to Glasscubes Connect
In Glasscubes Connect you have always been able to manage opportunities, but we’ve recently added some great new features which means that you can now manage your own opportunities, without seeing everybody else’s.
Blog » Even losing customers can improve your organisation
It's a fair comment to say that every organisation will occasionally lose customers. However it's vital that any disappearing customer is still engaged. After all, there was something which made them choose to stop using your product or service.
Blog » What does every business need?
Businesses vary greatly from country to country, from industry to industry. But despite their differences businesses the world over have the same needs whether they sell products or services or both.
Blog » 10 things to consider when developing your sales strategy
Things to consider when developing your sales strategy
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